Fini AI lets you turn your knowledge base and customer data into a generative AI chatbot that can respond to customers 24/7.
With Fini AI, you can train your interactive chatbot to respond to any inquiry simply by pasting your knowledge base links—no coding required!
You’ll be able to configure your chatbot to reply in a tone that aligns with your brand’s vibe, whether that’s casual and friendly or super polite.
And because this tool lets you send responses in different languages, including Chinese, Spanish, and Greek, you can connect with customers all over the world.
Knowledge base links
Use knowledge base links to quickly train AI to respond to customer inquiries.
Fini AI also has a powerful API feature that makes it easy to deploy your chatbot across multiple platforms, all without writing any code.
Connect to popular communication platforms like Slack, Discord, Zendesk, Chrome, and even your email.
That means your chatbot can reply to customer inquiries around the clock, giving your customers exactly what they need, when they need it.
Deploy your Fini AI chatbot on popular apps like Hubspot, Zendesk, Slack, and Discord, without writing any code.
Unlike other chatbot builders, Fini AI leverages multiple large language models, so you can generate accurate, comprehensive responses.
As the AI solves customers’ problems, it learns to differentiate between good and bad responses to improve its performance over time.
And if your chatbot can’t whip up the right answer, it will route the customer to a human agent to troubleshoot the issue.
Because Fini AI uses a multimodal language modal approach, your chatbot will whip up accurate replies to customers.
Best of all, Fini AI is ISO, SOC2, and GDPR compliant, so all your training information and customer conversations will be safe and secure.
You can evaluate security details, unlock documents, and access the platform’s security documentation right from the Security Portal.
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